Shipping
If your shipping destination is outside of the US or Europe/UK, please shop with our Taiwan Official Online Store (https://tw.daylily.com.tw/en) or DAYLILY Taiwan Pinkoi Store (https://en.pinkoi.com/store/daylilytaiwan).
· For International shipments, the cost will vary based on shipping destination and shipping costs by total weight per order.
· Duties and taxes are not included with your order. You may be charged upon the package entry to your country.
· We use EMS service with the reduced international shipping rates.
· We are unable to ship to PO Boxes.
· From time to time, there may be out-of-stock items that will not be shipped. In the case, we will contact you before processing the order.
· Orders are processed Monday-Friday, most orders will normally be dispatched with 2 to 5 business days from the date ordered.
· Please note EMS International Courier DOES NOT run over the weekend and public holidays. Wherever possible, orders received after 3:00 p.m. Japan Standard Time will be considered placed and be processed the next business day.
· The estimated delivery does not include delays caused by weather, shipping couriers, public holidays, customs holds & any other delay outside of our control.
Due to the novel coronavirus pandemic, international mails have been temporarily suspended to various countries. Click the link for the latest update. https://www.post.japanpost.jp/int/information/overview_en.html
Payment
· Payment by following methods is available:
1) Credit Card
VISA, Mastercard, American Express, Diner's Club
2) Paypal
When selecting this option at checkout, you will be redirected to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'.Once this transaction is complete, you will then return to DAYLILY.
· You will shop in your localized currency. All prices on DAYLILY are in Japanese Yen.
· Exchange rate will be calculated at time of purchase by your credit card processor. We are unable to offer adjustments for exchange rate changes.
· We DO NOT accept payment by cash or international bank transactions.
Return & Exchange
· All items from our online store are sold on a NON-RETURNABLE basis.
· In general, DAYLILY does not accept return or exchange unless the items you ordered has a quality issue.
DAMAGED OR FAULTY, INCORRECT ITEMS
· We take care to pack your items carefully so that they won't get damaged in transit.
· For whatever reason, if items arrive damaged, faulty or incorrect from your order, please contact our customer service (info@daylily.com.tw) for details and we will do our best to resolve the issue.
REFUND (if applicable)
· A refund may not be issued if products are returned due to the shipment rejected by customer without contacting us first.
· All refunds will be returned to the payment method of your original payment within 7-10 days, if you have not received a refund after 10 days, we ask that you first check with your bank or Credit Card Company as it may take some time before your refund is officially posted.
· Any discount or coupon will not be refunded. You will only be refunded by the actual amount you paid.
知人からいただき、今まで食べたことのないフカフカタイプのナツメに驚きました！とっても美味しい！産地についてレビューされてる方がいらっしゃいましたが、ウイグル産のナツメは有名で高級品だそうです。
ここはこだわって台灣産にして頂きたいです。
見たことないくらい大きなナツメ
でも実がしっかりしていて水っぽくないとても美味しく、満足感がありました。
大きく丸々ふっくらとした、粒ぞろいのなつめです毎日食べるようになってからお肌の調子良好です✨✨
そのままかじって食べるのも美味しいですし、素材の味を生かしたアレンジもおすすめです◎
なつめをキッチンバサミで小さく切りお湯を注けば、ほんのり甘いなつめ茶になります。
Sisterのみなさん、こんにちは！ DAYLILY SisterのMikiです。 夏の疲れが出る頃ですが、お元気でお過ごしでしょうか？ 暦の上では立秋を迎え、夕方のお散歩が気持ちよく、秋の気配が少しずつ感じられるようになりました。 2022年8月13日渋谷区神宮前にあるTRUNK(HOTEL...
Read moresisterのみなさん、こんにちは👋 だんだん暖かくなってきて、ようやく春がやってきたという感じがしてきましたね〜😊なんだかうきうきします🌸 さて今日は、そんな春先にぴったりな、オンライン限定で新発売となる「DAYLILY Tea Time Set」をご紹介したいと思います👫 人気の和漢４アイ...
Read moreSisterのみなさま突然ですが、スイーツは好きですか？♡ スイーツは食べたいけれど、なるべくギルトフリーなスイーツを食べたいと思っているSisterたちも多いはず、、 今回は、おうちでヘルシーティータイムを楽しめる『Annin Beau-Tea 台湾甜杏仁茶』と『Jujube 棗』を使ったア...
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