Shipping
If your shipping destination is outside of the US or Europe/UK, please shop with our Taiwan Official Online Store (https://tw.daylily.com.tw/en) or DAYLILY Taiwan Pinkoi Store (https://en.pinkoi.com/store/daylilytaiwan).
· For International shipments, the cost will vary based on shipping destination and shipping costs by total weight per order.
· Duties and taxes are not included with your order. You may be charged upon the package entry to your country.
· We use EMS service with the reduced international shipping rates.
· We are unable to ship to PO Boxes.
· From time to time, there may be out-of-stock items that will not be shipped. In the case, we will contact you before processing the order.
· Orders are processed Monday-Friday, most orders will normally be dispatched with 2 to 5 business days from the date ordered.
· Please note EMS International Courier DOES NOT run over the weekend and public holidays. Wherever possible, orders received after 3:00 p.m. Japan Standard Time will be considered placed and be processed the next business day.
· The estimated delivery does not include delays caused by weather, shipping couriers, public holidays, customs holds & any other delay outside of our control.
Due to the novel coronavirus pandemic, international mails have been temporarily suspended to various countries. Click the link for the latest update. https://www.post.japanpost.jp/int/information/overview_en.html
Payment
· Payment by following methods is available:
1) Credit Card
VISA, Mastercard, American Express, Diner's Club
2) Paypal
When selecting this option at checkout, you will be redirected to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'.Once this transaction is complete, you will then return to DAYLILY.
· You will shop in your localized currency. All prices on DAYLILY are in Japanese Yen.
· Exchange rate will be calculated at time of purchase by your credit card processor. We are unable to offer adjustments for exchange rate changes.
· We DO NOT accept payment by cash or international bank transactions.
Return & Exchange
· All items from our online store are sold on a NON-RETURNABLE basis.
· In general, DAYLILY does not accept return or exchange unless the items you ordered has a quality issue.
DAMAGED OR FAULTY, INCORRECT ITEMS
· We take care to pack your items carefully so that they won't get damaged in transit.
· For whatever reason, if items arrive damaged, faulty or incorrect from your order, please contact our customer service (info@daylily.com.tw) for details and we will do our best to resolve the issue.
REFUND (if applicable)
· A refund may not be issued if products are returned due to the shipment rejected by customer without contacting us first.
· All refunds will be returned to the payment method of your original payment within 7-10 days, if you have not received a refund after 10 days, we ask that you first check with your bank or Credit Card Company as it may take some time before your refund is officially posted.
· Any discount or coupon will not be refunded. You will only be refunded by the actual amount you paid.
楽しみにしていたので、届いてすぐに飲んでみました。ひと口目の感想『うまぁ…』でした！想像以上に美味しくて驚きました。
鉄観音茶の方をエシカル便で毎日飲んでいて、体がすっきりして調子の良さを実感しています。
継続して飲みたい味です。
鉄観音茶のプロテインの虜になったので、こちらも美味しいと信じて購入しましたが、案の定、ハマりました。
日本茶やあっさりした味が好きな人は絶対好きだと思います。
あっさり好きな人は無糖のオーツミルクとの相性抜群なのでぜひ試してみてほしいですね。
鉄観音茶プロテインも去年からずっと愛用しています！！好きすぎます！他のが飲めなくなりました。
四季春茶も即試しましたが、美味しかったです。どちらがより好みかと言われると、香ばしい味が好きなので鉄観音の方ですが、四季春は緑茶と抹茶と台湾茶の間くらいの味？なので、緑茶や抹茶系の味が好きな方は好きだと思います。星５つけたいところですが、鉄観音茶との差も少しつけたいので４で（笑）
お茶のように楽しめる全く甘くない日本初の台湾茶プロテイン「TAIWAN TEA PROTEIN 」の新バージョンとして新たに発売になる、すっきり爽やかで上品な台湾茶が香る「TAIWAN TEA PROTEIN 四季春茶」先行予約販売開始のお知らせです🌿
Read moreDAYLILY最年長SisterのYokoです。プロテインは、若い人や運動をする人、筋肉を鍛えたい人のための飲み物というイメージがあるかもしれませんが、実は私と同じ中高年の方々にこそしっかり摂ってほしい栄養素なんです。今回はその4つの理由をご紹介します！
Read moreSister&Brotherのみなさん、こんにちは。今日は私たち台湾発 ライフスタイルブランドDAYLILYの新商品、お茶のように楽しめる全く甘くない日本初の台湾茶プロテイン「TAIWAN TEA PROTEIN（鉄観音茶）」の美味しい楽しみ方やアレンジレシピをご紹介します🍵 そして先...
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