Shipping
If your shipping destination is outside of the US or Europe/UK, please shop with our Taiwan Official Online Store (https://tw.daylily.com.tw/en) or DAYLILY Taiwan Pinkoi Store (https://en.pinkoi.com/store/daylilytaiwan).
· For International shipments, the cost will vary based on shipping destination and shipping costs by total weight per order.
· Duties and taxes are not included with your order. You may be charged upon the package entry to your country.
· We use EMS service with the reduced international shipping rates.
· We are unable to ship to PO Boxes.
· From time to time, there may be out-of-stock items that will not be shipped. In the case, we will contact you before processing the order.
· Orders are processed Monday-Friday, most orders will normally be dispatched with 2 to 5 business days from the date ordered.
· Please note EMS International Courier DOES NOT run over the weekend and public holidays. Wherever possible, orders received after 3:00 p.m. Japan Standard Time will be considered placed and be processed the next business day.
· The estimated delivery does not include delays caused by weather, shipping couriers, public holidays, customs holds & any other delay outside of our control.
Due to the novel coronavirus pandemic, international mails have been temporarily suspended to various countries. Click the link for the latest update. https://www.post.japanpost.jp/int/information/overview_en.html
Payment
· Payment by following methods is available:
1) Credit Card
VISA, Mastercard, American Express, Diner's Club
2) Paypal
When selecting this option at checkout, you will be redirected to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'.Once this transaction is complete, you will then return to DAYLILY.
· You will shop in your localized currency. All prices on DAYLILY are in Japanese Yen.
· Exchange rate will be calculated at time of purchase by your credit card processor. We are unable to offer adjustments for exchange rate changes.
· We DO NOT accept payment by cash or international bank transactions.
Return & Exchange
· All items from our online store are sold on a NON-RETURNABLE basis.
· In general, DAYLILY does not accept return or exchange unless the items you ordered has a quality issue.
DAMAGED OR FAULTY, INCORRECT ITEMS
· We take care to pack your items carefully so that they won't get damaged in transit.
· For whatever reason, if items arrive damaged, faulty or incorrect from your order, please contact our customer service (info@daylily.com.tw) for details and we will do our best to resolve the issue.
REFUND (if applicable)
· A refund may not be issued if products are returned due to the shipment rejected by customer without contacting us first.
· All refunds will be returned to the payment method of your original payment within 7-10 days, if you have not received a refund after 10 days, we ask that you first check with your bank or Credit Card Company as it may take some time before your refund is officially posted.
· Any discount or coupon will not be refunded. You will only be refunded by the actual amount you paid.
試飲して美味しい！と思えたし、お茶としても食事と一緒に飲めそうなので購入してみました。シェイカーも買ったので、水さえあれば外出時にもプロテイン補給できるのでお気に入りです。少し高いので★4つで！
店頭で試飲させて頂き！美味しい😋
暑い日に氷🧊を入れて楽しんでいます😊
小袋は外出時でも持ち運びが出来て、溶けやすいから助かります、、
待つ覚悟でしたが意外と速く届き嬉しいです！個装なところがお気に入りです。プロテインのお茶味ではなく、ただただ美味しいお茶で素晴らしいです。
毎日の習慣になっています。今は冬なのでホットが美味しくて、50-60度くらいのお湯に溶かしていただいています、これくらいの温度だと、ダマにならずに綺麗に溶けます。シェイカーも楽しくて、毎朝の習慣になっています。大袋で買っているので、安定的に供給していただけると嬉しいです✨
女性の心身の変化に寄り添うフェムケアフードブランド「Minotte（ミノッテ）」と、DAYLILYの「TAIWAN TEA PROTEIN 鉄観音茶」のコラボレーションで生まれた「SUPER OATS CRUNCH（スーパーオーツクランチ）」新発売。anan の「カラダにいいもの大賞2025・...
Read moreDAYLILY最年長SisterのYokoです。プロテインは、若い人や運動をする人、筋肉を鍛えたい人のための飲み物というイメージがあるかもしれませんが、実は私と同じ中高年の方々にこそしっかり摂ってほしい栄養素なんです。今回はその4つの理由をご紹介します！
Read moreSister&Brotherのみなさん、こんにちは。今日は私たち台湾発 ライフスタイルブランドDAYLILYの新商品、お茶のように楽しめる全く甘くない日本初の台湾茶プロテイン「PROTEIN TAIWAN TEA 鉄観音茶 (旧 TAIWAN TEA PROTEIN)」の美味しい楽しみ...
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