Shipping
If your shipping destination is outside of the US or Europe/UK, please shop with our Taiwan Official Online Store (https://tw.daylily.com.tw/en) or DAYLILY Taiwan Pinkoi Store (https://en.pinkoi.com/store/daylilytaiwan).
· For International shipments, the cost will vary based on shipping destination and shipping costs by total weight per order.
· Duties and taxes are not included with your order. You may be charged upon the package entry to your country.
· We use EMS service with the reduced international shipping rates.
· We are unable to ship to PO Boxes.
· From time to time, there may be out-of-stock items that will not be shipped. In the case, we will contact you before processing the order.
· Orders are processed Monday-Friday, most orders will normally be dispatched with 2 to 5 business days from the date ordered.
· Please note EMS International Courier DOES NOT run over the weekend and public holidays. Wherever possible, orders received after 3:00 p.m. Japan Standard Time will be considered placed and be processed the next business day.
· The estimated delivery does not include delays caused by weather, shipping couriers, public holidays, customs holds & any other delay outside of our control.
Due to the novel coronavirus pandemic, international mails have been temporarily suspended to various countries. Click the link for the latest update. https://www.post.japanpost.jp/int/information/overview_en.html
Payment
· Payment by following methods is available:
1) Credit Card
VISA, Mastercard, American Express, Diner's Club
2) Paypal
When selecting this option at checkout, you will be redirected to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'.Once this transaction is complete, you will then return to DAYLILY.
· You will shop in your localized currency. All prices on DAYLILY are in Japanese Yen.
· Exchange rate will be calculated at time of purchase by your credit card processor. We are unable to offer adjustments for exchange rate changes.
· We DO NOT accept payment by cash or international bank transactions.
Return & Exchange
· All items from our online store are sold on a NON-RETURNABLE basis.
· In general, DAYLILY does not accept return or exchange unless the items you ordered has a quality issue.
DAMAGED OR FAULTY, INCORRECT ITEMS
· We take care to pack your items carefully so that they won't get damaged in transit.
· For whatever reason, if items arrive damaged, faulty or incorrect from your order, please contact our customer service (info@daylily.com.tw) for details and we will do our best to resolve the issue.
REFUND (if applicable)
· A refund may not be issued if products are returned due to the shipment rejected by customer without contacting us first.
· All refunds will be returned to the payment method of your original payment within 7-10 days, if you have not received a refund after 10 days, we ask that you first check with your bank or Credit Card Company as it may take some time before your refund is officially posted.
· Any discount or coupon will not be refunded. You will only be refunded by the actual amount you paid.
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KOctober 11, 2026 at 5:18 am
定期便継続中です。タンパク質摂取と和漢素材に惹かれて飲み始めましたが、加えてさっぱりとしたお茶の風味がとても好きです。毎朝食事前にお茶として飲んでいます。
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FRNSeptember 26, 2026 at 11:01 pm
ホエイプロテインの価格改定のタイミングと、カラダにいいもの大賞を受賞したのをみて気になってました。
年齢的にプロテイン摂取が必要となり、デイリリーの成分を調べ購入してみました。さっぱりしていて飲みやすいです。
ただエシカル便でも価格が高いです。個包装タイプとそんなに価格差はないので、もっと割引や1㌔用など大袋を希望します。
いつかお店に行っていろいろお話し伺いたいです。
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◎September 8, 2026 at 10:54 pm
毎朝プロテインを飲むのを習慣にしています,
大抵の市販のプロテインは甘いのがベーシック。味を変えても結局甘いので飽きてしまう……いうのが続き、こちらの甘くないプロテインを試してみました。
本当にお茶を飲んでるかのようで、変な粉っぽさの突っかかりもなくスルッと飲めます！甘さが一切ないのはちょっと舌が慣れなかったので、砂糖を小さじ一杯程度入れてからシェイクしています。
個人的には600gと言わず1kgを一袋でポンとおいておきたいレベル。
水があればシェイクして飲めるので、大容量のものは災害時も結構役に立つと思うのですが……。そこだけいつか叶えて欲しくて、期待の星4です！
